Case Study – Public Health Wales –

Case Study – Public Health Wales

Three pictures of carpet tiles in PHW

Total Flooring


Flooring Type

Reused Carpet Tiles 676m2 (14%)

New Carpet Tiles 4524m2


Cardiff, Wales


Summer 2016


Key Facts

  • 14% of the 5,200m 2  (676m 2 ) of carpet tiles were reused.
  • Five individuals with disability from Rhondda Cynon Taff were employed on this project, with three out of five going on to further employment.
  • Re-manufacturing and refurbishing provided a significant cost benefit.

Tracey Cooper, CEO of Public Health Wales, a division of the National Health Service, identified an opportunity to
further improve the effectiveness of the organisation by bringing 550 staff located in 10 offices around South Wales
together into one building.
Having identified a suitable site at Cardiff Bay, PHW set a remit for the interior design with three key themes, all
aligned to the values of PHW and the Welsh Government; collaboration, sustainability and value for money.

The design, supply and installation was awarded to a consortium led by Rype Office (responsible for design,
furniture supply, installation and project management) with ourselves as partners (flooring supply and installation
and disabled workforce for office furniture refurbishement/movement) and Orangebox (new soft furnishings and
re-manufactured desk chair supply).


94% of the over 2,500 items of furniture were either re-manufactured or refurbished. Some of the refurbished
furniture came from PHW’s 10 old offices, integrated into the design by matching timber finishes and desk shapes.
Remanufacturing/refurbishing reduces the environmental footprint of an item by 80% compared to new and avoids
disposal to landfill; WRAP estimates that 300 tonnes of office furniture goes to landfill every working day in the UK.

The 6% new furniture was made in South Wales by local furniture manufacturers including Orangebox, who
provided the wingback chairs and team collaboration booths.

14% of the 5,200m 2   (676m 2 ) of carpet tiles were reused. These came from corners of rooms and under desks,
cabinets and equipment so had limited wear. The new carpet tiles used were British-manufactured BREEAM A+
heavy contract carpet tiles and was supplied and fitted by Greenstream Flooring CIC.


Five disabled individuals from Rhondda Cynon Taff (an area of high social-deprivation) were seconded from
ourselves to undertake this work for an initial period of three months, three out of the five finding employment after
the period. In addition we also employed a further two additional local flooring fitters and a further two local
placements in the logistics and fitting of new and reclaimed commercial flooring. By having the opportunity to fulfil
this contract, the project also directly supported Greenstream Flooring’s other social outcomes to provide low cost and free flooring to local communities and to provide sustainable employment for local people.


Remanufacturing and refurbishing provided a significant cost benefit, enabling Public Health Wales to achieve value
for money and reinvest some of the savings in the 6% new furniture, all stylish quality items made locally which will
last longer and perform better than cheaper alternatives. It also saved PHW on removal and disposal costs for its
old furniture and flooring.
Remanufacturing and refurbishing breaks the cycle for government bodies of having to accept the lowest cost new
items which locks them into an institutional aesthetic, poor styling, poor ergonomics, short lifetime and poor
sustainability (as these items cannot be re-manufactured).



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